Verizon adding nearly 1,000 work-from-home positions

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AP Photo/Bebeto Matthews

NEW YORK (NewsNation) — The wireless company Verizon is hiring nearly 1,000 customer service employees to work-from-home positions.

At the start of the coronavirus pandemic, Verizon transitioned more than 90% of its office based workforce to home.

“Many of these teams had never worked remotely previously and flourished in their new environment,” said David Weissmann, Verizon spokesperson. “Now, as the company looks to maintain its strong customer experience while remaining responsive to employee needs, Verizon is adding 950 new customer service employees that can work remotely permanently.”

Weissmann says thousands of Verizon’s call center employees moved to a work from home environment in just 2 weeks through creative tech solutions.

The full-time customer service positions Verizon is hiring require a high school diploma or GED. The company website lists locations across the country.

  • One or more years of customer service and/or sales experience.
  • Willingness to work evenings, weekends, and holidays.
  • Willingness to work split shifts as necessary.

Many of the individual listings require residence in a particular state.

Verizon is the largest U.S. wireless carrier, generating revenues of $131.9 billion in 2019.

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