‘Clerical error’ leaves woman with empty townhome

Mid-South

KANSAS CITY, Kan. (WDAF) — A Kansas mother came home to an empty apartment this weekend after she said apartment managers told her it was the result of a clerical error.

Myrohn Guthrie told NewsNation affiliate WDAF the Gateway Plaza Townhomes apartment managers first told her to call the police, thinking there might have been a burglary. But now it seems to be the result of a clerical mistake.

Guthrie said all she knows for sure is she and her two kids are left with nothing.

Guthrie shared images of her happy home and two children, full of love and of course furniture from the two years she spent in unit 1331. But it’s a video of her shocking discovery that’s been shared more than 14,000 times since Monday.

“I just started crying immediately and my jaw dropped and I was like, ‘Oh my God,’” Guthrie recalled.

Couches, dressers, TVs, beds, even the food in her refrigerator was all missing.

“I actually had just gone grocery shopping, too. It’s completely empty,” Guthrie said.

Guthrie said she spent several hours trying to convince management there was no way it was the work of a burglar with no forced entry. So she says they eventually checked their records.

“That’s when they told me, ‘We’re so sorry we cleaned out the wrong unit,”‘ she explained.

She estimates $32,000 worth of her belongings were trashed because someone missed their intended assignment to trash out a townhome in the complex by one number. But she’s more disappointed to have lost items that were priceless to her family.

“It’s stuff I literally can’t get back. I had the canvas picture from here to here,” Guthrie described of one of her missing family portraits.

She also said she’s disappointed by management’s response.

“They haven’t asked, ‘Do you or your kids have somewhere to stay? Do you have food? Do you have clothes?'” she said.

After our multiple calls to apartment managers and their home office in Nebraska went unanswered for 24 hours, WDAF visited the offices of the public housing complex. A representative said Seldin Company would send a statement Tuesday evening, but that has yet to be received.

Guthrie is staying with family right now and wearing a shirt with a smiley face to mask her tears. She said the hardest part will be what she hasn’t had the heart to do yet, explaining it to her children

“They keep asking me, they want to go home, they want to go play with their toys, they want to play with slime, they want to play with their iPads, but it’s all gone,” Guthrie said.

Unfortunately, Guthrie doesn’t have renters insurance. She has no plans to start life over in that empty apartment but said starting over anywhere will be difficult because she also lost important paperwork like Social Security cards and birth certificates.

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